COURSE · PHASE 2
AI and Human Judgment
This practical, scenario-led workshop helps professionals decide when to rely on AI, verify or override its recommendations, or avoid using it. Built for Banking organisations, participants work with a fictional bank team using AI-assisted customer-case triage. The course focuses on independent human judgment, decision boundaries, learning from actual outcomes, and organisational conditions that support responsible decisions. It does not cover technical AI implementation or tool selection.
FROM THE CURRENT BROCHURE
Know what the experience covers before you download.
These highlights are drawn from the current approved course brochure and are designed to support an informed first conversation.
COURSE HIGHLIGHTS
The capabilities and outcomes in focus.
- 01
Understand the cognitive, behavioural, and organisational conditions that drive over-reliance on AI and the deliberate practices that counter them.
- 02
Make explicit, defensible decisions about the appropriate role of AI and the evidence that should change that role.
- 03
Develop a repeatable practice that helps maintain independent judgment and calibrate it over time against actual outcomes.
- 04
Evaluate the decision environment and recognise the organisational conditions that support or undermine independent human judgment.
WHAT YOU'LL EXPLORE
A clear route through the key topics.
- 011.1 Conditions That Drive AI Over-Reliance
- 022.1 Human-AI Decision Boundaries
- 033.1 Maintaining and Calibrating Independent Judgment
- 044.1 Organizational Conditions for Sound Human-AI Judgment
- 05INTEGRATION, OUTCOME CHECK, AND CLOSE